Frequently Asked Questions
Everything you need to know about your glow journey
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your products cruelty-free and vegan?
Yes, we are proudly Leaping Bunny certified cruelty-free, and the majority of our formulas are 100% vegan.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and gently used.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary by location.
How do I know which products are right for my skin type?
You can take our personalized Skin Quiz on the homepage or refer to the 'Best For' section on each product page to find your perfect match.
Can I use your products while pregnant or nursing?
While our ingredients are generally safe, we always recommend consulting with your physician before starting a new skincare routine during pregnancy.